THINK software has helped us manage large amounts of subscription data in a way that enables us to provide excellent support to our customers. With a few clicks of the mouse, we are able to pull up a history of every interaction we’ve had with a particular subscriber, be it an issue served or a simple change of address. We love that all the information we need is in one place, and easy to find.
Journals Customer Service
University of Texas Press
THINK offers us complete flexibility & ability to tie directly to our website via API’s, allowing immediate digital access for our subscribers. It works with different publishers, so when I come up with the next “great idea”, THINK team taps into their experience & share how other THINK users have made that work. I don’t have to reinvent the wheel. THINK is a great value for the flexibility it offers.
Our company works with MPS using THINK Solutions. We find the platform to be flexible, responsive, and intuitive. We are very pleased with the customer support team and are made to feel they are as invested as we are in reaching our goals as a company. We look forward to the enhancements coming and hope to continue our relationship for many years to come.
Executive Director of Customer Service & Systems
InvestorPlace Media, LLC